Billing

Refund Policy

How Premium refund requests are reviewed when payment, access, or duplicate-charge problems happen.

Eligibility

Refund requests can be reviewed when Premium was purchased by mistake, duplicate payment occurred, or the service failed to provide access after payment confirmation.

Non-refundable cases

Completed resume generations, downloaded Premium exports, or heavy use of Premium tools may not qualify for a refund.

Manual support

Admins can manually grant or revoke Premium when resolving payment and support issues.

Request help

Contact support from the contact page with your account email and payment details.