Help center

Answers, in plain language.

The quick answers on fixing old resumes, building manually, AI tailoring, uploads, country targeting, free limits, Premium exports, and your account. Still stuck? Reach out.

Want controlled job workflows?

Set a versioned profile, preview Daily Matches rules, or connect a separate sender for posting-backed application email.

Set campaign rules

Have an old resume?

Start with the fixer. It scores what you have, shows missing keywords and weak bullets, then sends starter content to the maker.

Open the fixer

Need LinkedIn help too?

Use the LinkedIn checker. It scores your headline, About section, recruiter keyword match, and proof signals like experience and Featured content.

Check LinkedIn

Want full control?

Use the manual builder. Add structured details yourself, edit the layout content, preview, and export without needing AI.

Open the builder

On Premium?

You’ve got DOCX, watermark-free exports, cover letters, interview prep, the LinkedIn writer, every template, and stronger AI tailoring.

See what's included
Related pages

If you want the fastest path, start with the ATS resume checker, the resume fixer, the AI resume builder, or the student offer.

Help & FAQ

What is Daily Matches?

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Daily Matches sends at most one digest of up to ten newly seen, evidence-backed jobs per day in your campaign timezone. Fit measures compatibility and evidence confidence measures completeness; neither number predicts an interview. You can pause the digest and still inspect stored snapshots when delivery fails.

Where can RoleSharp Apply send a CV?

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Only to a literal recipient in a stored posting that explicitly tells candidates to apply by email. Multiple or unusual source-backed addresses require review. ATS-only listings, support/privacy contacts, guessed addresses, and edited recipients stay manual with the original application link.

What mailbox permission does RoleSharp request?

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Gmail uses identity plus gmail.send and offline access. Microsoft uses delegated Mail.Send and User.Read to confirm the connected account through /me. RoleSharp does not request inbox-read access, collect a mailbox password, or reuse your login permission for sending.

What if an application-email outcome is unknown?

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Unknown outcomes are not automatically resent because the provider might already have accepted the message. RoleSharp shows an unknown receipt and does not offer an automatic resend. Provider success is labeled accepted by provider — delivery unverified. Pause the campaign and use the original job link or contact the employer through a verified channel if needed.

Which tool should I start with?

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If you already have a resume, start with the old resume fixer. If you want full control or no AI, use the manual resume builder. If you are applying to a specific job, use the AI tailor with the company, country, role, and job description.

Can I check my LinkedIn profile too?

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Yes. Use the LinkedIn checker to paste your profile text and score your headline, About section, experience proof, skills visibility, and target-role keywords before recruiters see it.

Can I build a resume without AI?

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Yes. The manual resume builder lets you enter structured details, edit every section, preview the resume, and export through RoleSharp without relying on an outside AI API.

What does the old resume fixer check?

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It checks parseable structure, contact basics, skills, job keywords, bullet strength, and missing details. It also surfaces weak bullet examples so you know what to rewrite first.

How do I move from fixer to builder?

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After checking an old resume, use Rebuild in maker. RoleSharp carries useful resume text into the manual builder as editable starter content, so you can clean it up instead of starting blank.

How many resumes do I get for free?

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Three a month on the Free plan, on a rolling 30-day window. Invite a friend who builds their first resume and you earn 1 credit — up to 3 credits per 30 days.

What files can the checker read?

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PDF, DOCX, and TXT, up to 5 MB. We pull the text out of your file and score it — your document never gets posted anywhere.

What does Premium add?

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Ten resumes a month, our best AI writing, every template with no watermark, DOCX export, cover letters, interview prep, and a LinkedIn 'About' writer.

Why do you ask for a country?

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Because hiring isn't the same everywhere. Your country sets the right date and location format, how much to lean on education, and the wording recruiters there expect.

My payment went through but Premium isn't active — what now?

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Email support@rolesharp.com from your account address. We can confirm the payment and switch Premium on by hand.